Hi Joe
You may not remember me but last year I met you at Colston Hall in Bristol, England.
I told you that I couldn't afford to buy your new guitar at that moment in time, the 2410, but could afford a orange pen and asked you to sign my jacket !
Well, just recently I have become the proud owner of an Ibanez 2410.
I just wanted to let you know that I wanted to drop the action a little and wanted to loosen the stud lock bolt, the one on the inside of the stud bolt, only to find that the Allen key supplied with the guitar fitted the one bolt but not the other, on closer inspection it seemed like the hexagon shaped head had been rounded off !
I contacted Thomann in Germany and they requested photographs of the said bolts and have just recently sent me 2 prepacakged stud bolt assemblies !
I tried the Allen key and they are exactly the same as the ones already on the guitar and am beginning to think that it could be a manufacturing problem and wanted to let you know because you play and endorse this particular Ibanez guitar !
Also, the Allen key that is a tight fit on the one stud lock bolt doesn't turn !
I think Ibanez needs to know about this problem so as to correct any manufacturing/quality control issue !
I understand Joe that once the action is set to the desired height it never really needs to be touched, it's just that this issue is disturbing on a guitar of this calibre !
I hope you don't mind me bringing this to your attention !
Love what you do Joe, I've never copied what you do but am immensely inspired by what you do !
Regards
Peter