Joe... I´m deeply sorry about your guitar.
I hope that this person makes up his/her mind and returns it in the same shape that it was.
Sad news from this front too... We are doing some carpentry in my house. One of the carpenters, I don´t have a clue how... tore off the brige of my acoustic guitar. I hope it can be fixed.
That taught me that I have to buy another case (I have another acustic guita.. that one has a case) and keep my electric guitar on its case (If he did something that my electric guitar he wouldn´t be counting it!).